Where ideally every employee would know what his roles is so clearly defined, that even an idiot would know how he contributes to the success of the company - therefore without the immediate instruction of the boss, the employee should clearly be able to make decisions that would very much benefit the company on a daily operational basis.
While another said should he die/disappear/be unable to attend work for various unforeseen reasons, the company would be able to function perfectly without so much as a hiccup.
The gist of both theory is simple, to establish a proper method of doing things - so as to ensure that processes and channels are clear, disrupted and most importantly done in the same exact way.
Take the domino formation for instance.
It is the role of the strategic leader to line the dominos into their intended positions and direction set so clearly that a mere flick of one tile, would simply trigger the rest to accomplish their intended roles.
The lack of proper communication and processes on the other hand, usually bring unnecessary mayhem to the unfortunate minions tasked to hold fort when the leader is away.
Like a pile of misaligned rubbles, minions are forced to grope around for answers - making it extremely inefficient in accomplishing the task, and yet annoyingly to be blamed for inevitable mistakes.
Simply put, the success of your organization depends on how well you arrange your tiles.
Unfortunate and sadly, I'm the sad domino raring to stand in position, only realise that i'm lying in a pile of rubble, weary and stuck - chucked out of convenience, not out of vision.
:(
Tsk.
